📍 Location: Vijayawada, Andhra Pradesh
💼 Job Type: Full-Time
🏢 Company: 3i Infotech Limited
💻 Department: IT / Infrastructure Support
🎓 Experience: 0–4 Years
⏳ Application Status: Actively Hiring
🏠 Work Mode: On-site / As specified by employer
Job Description
3i Infotech is looking for a Desktop Support Engineer to provide technical support for desktop systems, laptops, printers, network connectivity and other IT infrastructure.
The selected candidate will be responsible for troubleshooting hardware and software issues, supporting Windows systems, assisting users with IT-related problems and maintaining smooth day-to-day IT operations.
The current Vijayawada listing specifically mentions experience/knowledge in Excel, printers, troubleshooting, Windows OS, Active Directory, IT lifecycle management, TAC support, network fundamentals, LAN/WAN and Wi-Fi connectivity.
Key Responsibilities
- Provide first-level technical support to users.
- Troubleshoot desktop and laptop hardware issues.
- Install, configure and troubleshoot Windows operating systems.
- Troubleshoot printers and other peripheral devices.
- Resolve LAN, WAN and Wi-Fi connectivity issues.
- Assist users with software installation and configuration.
- Support Microsoft/Windows-based applications.
- Handle user login and access-related issues.
- Provide basic Active Directory support.
- Record and track technical issues and service requests.
- Escalate complex technical issues to the appropriate IT team.
- Maintain IT equipment and related documentation.
- Support IT asset and lifecycle management activities.
- Follow company IT support procedures and service-level requirements.
Eligibility
- Candidates with 0–4 years of experience can apply.
- Candidates should have basic knowledge of desktop and IT infrastructure support.
- Knowledge of Windows operating systems is required.
- Basic networking knowledge is preferred.
- Familiarity with Active Directory is an advantage.
- Candidates should have good troubleshooting and problem-solving skills.
- Freshers with relevant technical knowledge may check the employer’s current eligibility requirements before applying.
Required Skills
- Windows OS
- Desktop Support
- Hardware Troubleshooting
- Software Troubleshooting
- Active Directory
- LAN/WAN
- Wi-Fi Connectivity
- Printer Troubleshooting
- Network Fundamentals
- IT Lifecycle Management
- Excel
- Technical Support
- Problem Solving
- Customer/User Support
Experience
0–4 Years
This makes the role potentially suitable for both freshers with relevant technical skills and experienced IT support professionals, subject to the employer’s screening criteria.
Salary
💰 Salary: Not specified in the current Vijayawada listing.
I would recommend not adding an estimated salary to your website unless the employer provides an official figure.
Job Location
📍 Vijayawada, Andhra Pradesh
The current job listing specifically identifies Vijayawada as the location.
Suitable Candidates
This position is suitable for candidates interested in:
- IT Support
- Desktop Support
- Hardware & Networking
- System Administration
- Technical Support
- IT Infrastructure
- End-User Support
Candidates with knowledge of Windows, networking, printers, Active Directory and troubleshooting would be particularly relevant for this position.
Application Status
🔓 Actively Hiring
The current listing is marked “ACTIVELY HIRING” and is appearing in Vijayawada IT-support job searches.
How to Apply
Interested candidates can apply through the current 3i Infotech – Desktop Support Engineer listing.
Before applying, candidates should verify the latest vacancy status, qualification requirements and application instructions on the recruitment platform.
About the Company
3i Infotech provides IT and technology services including infrastructure services, application development and support, data operations, hybrid IT managed services, cybersecurity and other technology solutions.
The company also announced a 2026 IT services engagement involving desktop and endpoint support, printer/scanner support, server support and related IT infrastructure services across multiple locations.
Job Summary
3i Infotech is currently hiring a Desktop Support Engineer in Vijayawada. Candidates with 0–4 years of experience can apply. The role involves Windows support, hardware/software troubleshooting, Active Directory, LAN/WAN, Wi-Fi, printer support and IT lifecycle management. The current listing is marked “Actively Hiring.”